Manage Stakeholder Engagement

Here is the gist about this process:

- Addressing the different stakeholder needs
- Ensure Stakeholders stay communicated at the planned milestones and at any vital points as planned
- Ensure methods or modes of communications are followed as stated in the communication management plan
- Track issues and update the stakeholders on a regular basis
- Communicate change requests status in change log
- Track changes and raise appropriate change requests for input to ICC process
- Update OPA with lessons learnt or any process tailoring / optimization details
- Ensure PMP stays updated due to changes in timeline or cost due to new issues
- Use communication techniques like negotiation and people management effectively to increase chances of project success

Based on the above gist, here are the inputs, tools and techniques and outputs:

Inputs
Stakeholder Management Plan
Commmunications Management Plan
Change Log
Organizational Process Assets

Tools and Techniques
Communication Skills
Interpersonal Skills
Management Skills

Outputs
Issue Log
Change Requests
OPA updates
PMP Updates
PD Updates

 Refer http://pm-prep35.com/ittolaunchpage.aspx