Project Stakeholder Management - Introduction

While Project Human Resource Management is concerned with assigning the project team , training the team and ensure that their performance stays appraised, the project stakeholder management is concerned with not only with the project team but generally people influencing the project. The stakeholders might be the customers or contractors or project team's family members.

Here are the processes falling in this knowledge area:
1. Identify Stakeholders
2. Plan Stakeholder Management
3. Manage Stakeholder Engagement
4. Control Stakeholder Engagement

Based on these processes, the stakeholder management knowledge are has the following responsibilities:

1. The project stakeholders are identitied initially in order to ensure that their requirements are accounted during the requirement collection process.
2. Once the stakeholders are identified and the gamut of stakeholders is known, then how they will be managed will help in having having a plan on hand. Planning might involve at what points they will be contacted, what sort of communication model will be followed for the different categories of stakeholders are some of the things to be planned.
3. Once a plan is in place, the next step is to ensure that the plan is executed at the appropriate phase or point in the project lifecycle.
4. Control Stakeholder Engagement is concerned with coming up with corrective or preventive actions if there is any deviation from the plan or there needs to be a change in approach in dealing with the stakeholders.

Stakeholders can have a positive or negative impact on the project objectives. As a project manager, it is important to influence factors that case positive impacts while reducing the effect of negative impacts. This is what differentiates project success from failure.

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